About Northwest Hard Surface Restoration LLC

Professional Background and Experience

Northwest Hard Surface Restoration LLC is built on more than 25 years of professional experience in hospital environmental services and facility maintenance. This background created a strong foundation in proper sanitation standards, surface longevity, and effective cleaning methods used in demanding environments where cleanliness and durability are critical.

Working in hospital and facility settings requires strict attention to detail, consistent results, and surfaces that can be cleaned efficiently without degrading over time. That experience directly shaped the company approach to flooring and floor coating solutions. Every system installed is selected with a focus on aesthetic appeal, durability, and sanitary sustainability. Floors are designed to be easy to clean, resistant to contamination, and capable of maintaining their appearance under regular use.

This professional background allows Northwest Hard Surface Restoration LLC to evaluate surfaces differently than companies without facility maintenance experience. Preparation methods, product selection, and installation techniques are chosen to support long term performance rather than short term appearance.

25+

YEARS

Our Mission and Values

The mission of Northwest Hard Surface Restoration LLC is to deliver surfaces that stand up to daily use while offering a clean and attractive appearance. The company believes that quality preparation is the foundation of every successful installation. Careful grinding, cleaning, repairing, and assessment work lead to better adhesion, smoother finishes, and longer lasting results.

Another important value is respect for the customer and the property. Many clients rely on clear guidance about options, maintenance, costs, and timelines. The company focuses on straightforward explanations and dependable follow through. The owner works directly on every project. This ensures that every detail receives attention and that the finished result reflects the standards that customers expect.

The business also values creativity and customization. Epoxy flooring allows for many design possibilities, and the company offers custom blends at no additional cost. Customers can choose colors, textures, and flake combinations that match their preferred style. The belief that customers should not be restricted by limited design options is part of the company approach. Every project is treated as an opportunity to create something that fits the property and the purpose of the space.

Professional Equipment and Techniques

Northwest Hard Surface Restoration LLC does not use basic pressure washing tools. Instead, the company uses a specialized turbo washer system that is designed specifically for tile, grout, concrete, and similar surfaces. This system delivers strong pressure and high heat and includes a vacuum process that removes debris during the cleaning stage. This method helps achieve a deeper clean without leaving residue behind.

For epoxy flooring, the company uses professional grade products along with correct surface preparation techniques. These steps are important because epoxy must bond to the surface in a stable and even way. By following established procedures and applying products with precision, the company produces floors that hold up under regular traffic, moisture, and daily wear.

Concrete staining, concrete polishing, and concrete overlay work also require trained handling. Each method depends on the condition of the existing surface, the goals of the property owner, and the expected performance after completion. The company evaluates these details before beginning any project.

Who We Serve

Northwest Hard Surface Restoration LLC serves a wide range of clients throughout Hayden, Coeur d Alene, and nearby communities across a service radius of approximately seventy five miles within Idaho. Work is performed for homes, commercial buildings, small businesses, shops, salons, restaurants, industrial areas, and more. Service does not extend into Washington.

Residential clients often request garage floors, patios, basements, and interior flooring projects. Commercial clients may require decorative epoxy in public areas, durable floors in work areas, or polished concrete for showrooms and retail environments. Many property owners also rely on the company for concrete and grout cleaning, outdoor deck cleaning, and surface maintenance.

TORGINOL brand logo in black text.
Logo for Pacific Northwest Epoxy & Coatings Supply: Black text and graphics on a teal blue background.

Industry Partnerships

The company maintains partnerships with trusted material providers to ensure consistent product quality. This includes access to advanced epoxy materials and decorative flake systems. Northwest Hard Surface Restoration LLC is partnered with Torginol, which allows customers to explore a large selection of flake options during the design stage. This helps customers understand what blends are available and how different colors or patterns may appear in their space.

These partnerships support the company mission to provide surfaces that perform well and reflect the creativity of the customer. They also support the ongoing improvement of available finish options for epoxy flooring and concrete services.

Northwest Hard Surface Restoration LLC works with trusted industry suppliers to ensure consistent quality and performance.

  • Partners include Torginol for flakes, quartz systems, pigments, and color solutions.
  • Citadel for polyaspartics, epoxy systems, polyurethanes, moisture vapor barriers, sealers, and coatings.
  • PNW ECS provides regional epoxy and coating supply support.

Business Philosophy

The company focuses on quality over quantity. One customer and one floor at a time. Northwest Hard Surface Restoration LLC is not focused on completing as many floors as possible, but on delivering craftsmanship, long term value, and systems that perform as intended. Every project is approached with care, preparation, and attention to detail.

What Sets Us Apart

Several qualities make Northwest Hard Surface Restoration LLC a dependable choice for flooring and surface restoration.

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First, the company has extensive real world experience. This allows the owner to evaluate surfaces accurately and select methods that produce a stable and attractive result.

Black check mark on white background.

Second, customers receive direct communication with the owner. There are no large crews or rotating installers. Customers work with the same person throughout the process.

Another important difference is the level of customization offered. Many companies charge extra for special blends or decorative additions. Northwest Hard Surface Restoration LLC includes custom blends at no additional cost. This allows customers to build a unique floor without increasing the price.

The company is also licensed and insured. Property owners gain confidence knowing that the work is handled by a professional who follows proper procedures and industry standards.

Contact Us for An Estimate

For information about services, customers may call (208) 719 0626, text (208) 699 0067, or email info@northwesthsr.com. The company is available every day of the week for service inquiries.