Frequently Asked Questions

Northwest Hard Surface Restoration LLC serves Hayden, Coeur d Alene, and surrounding communities within roughly seventy five miles. All services are provided within Idaho and do not extend into Washington. Residential and commercial properties are both supported and the company travels throughout neighboring communities to provide flooring and surface restoration services.

Yes. The company works with homeowners, business owners, property managers, and contractors. Residential services include garages, patios, basements, interior floors, tile cleaning, grout cleaning, and concrete care. Commercial services include restaurants, salons, retail buildings, showrooms, warehouses, office spaces, and many other work environments.

Yes. Northwest Hard Surface Restoration LLC is fully licensed and insured. Customers receive professional service with established safety practices, strong preparation, and dependable installation methods. Licensing and insurance provide confidence for property owners and support the company commitment to professional work.

The owner has more than twenty five years of experience in the flooring and surface restoration industry. The company was established in two thousand seventeen and has continued to serve homes and businesses throughout Hayden and Coeur d Alene. Experience includes epoxy flooring, concrete staining, concrete polishing, concrete overlays, concrete and grout cleaning and sealing, and deck cleaning.

Yes. Customers can call, text, or email to request information about a project. Estimates are available for all flooring and restoration services. Each estimate is based on the condition of the surface, the expected preparation work, and the finish desired by the customer.

Epoxy flooring is a strong and long lasting surface that holds up well under daily traffic, moisture, chemicals, and regular use. It is suitable for garages, shops, salons, restaurants, retail buildings, and many other spaces. Customers choose epoxy flooring because it provides a smooth and attractive finish that is easy to clean and maintain.

Yes. Custom blends are included at no additional cost. Customers can choose colors, decorative flakes, and combinations that match their preferred look. Because the company is partnered with a trusted material provider, many options are available for decorative blends, textures, and finishes.

When installed with proper preparation and maintained correctly, epoxy flooring can last many years. The durability depends on the amount of traffic, the conditions of the environment, and the care taken after installation. Northwest Hard Surface Restoration LLC provides guidance on maintenance for every project.

Yes. Epoxy flooring is widely used in commercial spaces because it offers strength, appearance, and reliability. It is suitable for businesses that require durable surfaces such as salons, showrooms, restaurants, retail areas, and service based environments.

The company uses a specialized turbo washer system that delivers strong pressure and high heat and includes a vacuum recovery process. This system is different from standard pressure washing equipment. It is designed specifically for cleaning tile, grout, concrete, and similar hard surfaces. The vacuum recovery helps remove debris efficiently and leaves a cleaner finish.

Sealing is recommended for many surfaces because it protects against moisture, staining, and buildup. Sealed concrete and grout remain cleaner for longer periods and are easier to maintain. Northwest Hard Surface Restoration LLC provides recommendations based on the condition of the surface and the level of use.

This depends on the level of foot traffic, exposure, and environmental conditions. High traffic areas and commercial spaces may need cleaning more frequently. Residential areas often require periodic cleaning to maintain appearance and protect the surface.

Staining adds color and visual depth to concrete. It provides a decorative appearance and is sealed for protection. Polishing refines the concrete surface to create a smooth and reflective finish without adding color. Both options improve durability and appearance but offer different styles.

Yes. Many patios, walkways, and outdoor living areas benefit from stained concrete. Staining creates a natural look that blends well with landscaping and surrounding features. Once sealed, stained concrete performs well in outdoor environments.

Polished concrete has a smooth finish but does not typically create unsafe conditions when properly refined and maintained. The level of polish can be adjusted to suit the environment. Commercial spaces often choose a finish that balances appearance and traction.

Overlays are recommended when concrete has surface wear, cracks, or discoloration but does not require full replacement. An overlay provides a new surface that can be textured, colored, or smoothed to match the space. It improves appearance and performance while reducing the cost associated with replacement.

A properly installed and sealed overlay can last many years. Lifespan depends on traffic, use, and maintenance. Northwest Hard Surface Restoration LLC provides guidance on care and upkeep to protect the overlay.